Independent Garage Association (IGA) - Trust My Garage
As a professional business wishing to put our customer's minds at rest regarding the quality & attention to detail they will receive, we are proud to be a member of the Trust My Garage Scheme.
In brief we assure you:
- Honest & accurate advertising
- Simple booking in procedure with estimated prices
- Work completed to a high standard and tested
- Invoices that meet agreed estimates
- Competent and conscientious staff using quality and up to date tools, equipment and technical data - See About Us
To see how our customers rate the service they have already received from us, see the results of feed back on the Trust My Garage web page here
Or for more details of the Code see here
Trust My Garage can provide CTSI certified Alternative Dispute Resolution (ADR) service if a customer remains dissatisfied with the outcome of a dispute in relation to service and repair, for further information refer here
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Retail Motor Industry Federation
Ferris Bros is a long standing member of these major industry bodies. Their services in areas of both business & technical support help ensure we provide our customers with an up to the minute professional service.
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Supplier Accreditation
We operate closely with all our suppliers to ensure we have access to top quality parts for the Service & repair of your vehicles.
We are therefore, proud to announce that we in Spring 2012 we were appointed a Specialist Service Centres Pagid Brake System and in Autumn 2014 chose Petronas as our lubricant supplier. As international organisations they have both appointed Ferris Bros as their retail outlet for Cardiff, which we take as a sound endorsement of the quality of our business, ensuring your vehicles are maintained correctly and at the best prices.
